Refund Policy

Effective Date: January 1, 2026

Confetti: Time Saver is free forever for one app. This Refund Policy explains how to request refunds for optional Confetti Pro subscriptions purchased through the Apple App Store. Since all payments are processed by Apple, refund requests must be made directly through Apple's refund system.

Apple App Store Refunds

All Confetti Pro subscriptions are purchased and managed through Apple's App Store. As such, all refund requests must be processed by Apple according to their standard refund policy and procedures.

Apple handles refunds for:

• Monthly subscription fees ($2.99/month)

• Annual subscription fees ($19.99/year)

• Accidental purchases

• Technical issues preventing app use

How to Request a Refund

To request a refund for your Confetti Pro subscription, you have several options:

Option 1: Report a Problem (Recommended)

1. Go to reportaproblem.apple.com

2. Sign in with your Apple ID

3. Find your Confetti: Time Saver purchase

4. Select "Request a refund"

5. Choose your reason and submit

Option 2: Through iPhone Settings

1. Open Settings on your iPhone

2. Tap your Apple ID at the top

3. Tap "Media & Purchases"

4. Tap "Purchase History"

5. Find Confetti: Time Saver and tap "Report a Problem"

Option 3: Contact Apple Support

• Visit support.apple.com

• Use the "Get Support" option

• Select "Subscriptions & Purchases"

• Choose "Request a refund"

Confetti Pro Cancellation

Free Tier: The free version of Confetti does not require any payment and is free forever. There is nothing to cancel or refund for the free tier.

How to Cancel Confetti Pro:

1. Open Settings on your iPhone

2. Tap your Apple ID at the top

3. Tap "Subscriptions"

4. Find Confetti: Time Saver and tap it

5. Tap "Cancel Subscription"

If you cancel Confetti Pro, you will retain access to Pro features until the end of your current billing period, then revert to the free tier.

Refund Processing

Processing Time: Apple typically processes refund requests within 48 hours, but it may take 3-5 business days for the refund to appear in your account, depending on your payment method.

Refund Methods: Refunds are typically issued to the original payment method used for the purchase (credit card, debit card, Apple ID balance, etc.).

App Access: If your refund is approved, your access to Confetti: Time Saver premium features will be revoked, and your subscription will be cancelled.

TallFella Studios Inc.'s Role

As the developer of Confetti: Time Saver, TallFella Studios Inc. does not directly process payments or refunds. All financial transactions are handled exclusively by Apple through the App Store.

We cannot:

• Process refunds directly

• Override Apple's refund decisions

• Access your payment information

• Provide refunds outside of Apple's system

We can help with:

• Technical support for app issues

• Guidance on using Confetti: Time Saver features

• Clarification on subscription terms

• General questions about the refund process

Special Circumstances

Technical Issues: If you're experiencing technical problems that prevent you from using Confetti: Time Saver, please contact us at confettitimesaver@gmail.com before requesting a refund. We may be able to resolve the issue quickly.

Accidental Purchases: Apple is generally understanding about accidental purchases, especially if you report them quickly. Use the "Report a Problem" feature as soon as possible.

Billing Issues: For billing disputes or unauthorized charges, contact Apple Support directly as they handle all payment processing.

Questions About Refunds?

If you have questions about this refund policy or need help with the refund process, feel free to contact us:

Email: confettitimesaver@gmail.com
Developer: TallFella Studios Inc.

Please note: While we're happy to help with questions, all refund requests must be processed through Apple's official channels.